Facilities & Event Management

Happy Friday everyone! Hope everyone is getting some relaxation time in this summer as this is a "down" time for a lot of us! I wanted to start a thread to talk through new facility and/or event related initiatives everyone has worked on in the past year whenever their "off-season" is. Might be a great way to share ideas and give some shout outs!

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Amy Foreman
Assistant General Manager
Dallas Cowboys
Frisco TX
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I'm going to start with one to get it going - our guest services team has been working hard over the past two years switching from plastic wristbands to scannable RFID wristbands in all our premium areas. It's helped protect us against fraud and was rolled out in a way that kept the process smooth and easy for our guests!

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Amy Foreman
Assistant General Manager
Dallas Cowboys
Frisco TX
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I would love to hear more about this change and how the new process works! We've got wristbands for two of our premium areas (stacked on top of each other) so the entry process can definitely get backed up making sure we're giving guests the correct wristbands for their area. 

Happy to connect offline to talk further!

Carly

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Carly Herm
Director Of Athletic Events, Facilities, And Guest Relations
University Of Colorado
Boulder CO
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Original Message:
Sent: 07-25-2025 10:09:03 AM
From: Amy Foreman
Subject: New Initiatives!

I'm going to start with one to get it going - our guest services team has been working hard over the past two years switching from plastic wristbands to scannable RFID wristbands in all our premium areas. It's helped protect us against fraud and was rolled out in a way that kept the process smooth and easy for our guests!

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Amy Foreman
Assistant General Manager
Dallas Cowboys
Frisco TX
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Hey Carly! I'll connect you with our Guest Services team!

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Amy Foreman
Assistant General Manager
Dallas Cowboys
Frisco TX
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Original Message:
Sent: 07-28-2025 11:10:32 AM
From: Carly Herm
Subject: New Initiatives!

I would love to hear more about this change and how the new process works! We've got wristbands for two of our premium areas (stacked on top of each other) so the entry process can definitely get backed up making sure we're giving guests the correct wristbands for their area. 

Happy to connect offline to talk further!

Carly

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Carly Herm
Director Of Athletic Events, Facilities, And Guest Relations
University Of Colorado
Boulder CO
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Original Message:
Sent: 07-25-2025 10:09:03 AM
From: Amy Foreman
Subject: New Initiatives!

I'm going to start with one to get it going - our guest services team has been working hard over the past two years switching from plastic wristbands to scannable RFID wristbands in all our premium areas. It's helped protect us against fraud and was rolled out in a way that kept the process smooth and easy for our guests!

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Amy Foreman
Assistant General Manager
Dallas Cowboys
Frisco TX

Thanks for starting this chain, excited to hear some new ideas/initiatives from everyone else! One thing our department has implemented over the past 2 years is the creation of dedicated Sensory Rooms to accommodate guests with sensory needs who may need a quiet space and Nursing Mothers Rooms available for guests needing a calm environment to nurse. We've received a lot of positive feedback from guests regarding these spaces!

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Hannah Conlisk
Guest Services Coordinator
Dallas TX
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